DRIVERS

All drivers must be over 25 and under 70 years of age and have held a UK driving licence for at least one year. The driver's licence must be unendorsed (except for speeding and parking offences) and be produced at the time of collection of the vehicle when each driver shall complete an insurance proposal form. Visitors from abroad must produce a valid unendorsed domestic driving licence or a current International Driving Permit of Licence. Proof of identity must be produced prior to the beginning of the hire.

INSURANCE

Any vehicle hired under this agreement may only be driven by the hirer who has accepted the terms and conditions of Caledonian Motor Homes and our insurance company. The agreement is subject to and is deemed to include the terms, conditions, and limitations of our insurance policy, a copy of which may be inspected on request. Even though it may be covered by our insurance policy, the hirer shall be liable to pay the cost of repair of any damage which the vehicle may suffer as the result of the wilful action of the hirer. The hirer will compensate us for any loss which it may suffer as a result of any act or omission on the part of the Hirer or his servant or agent. Items that are excluded from insurance cover are:-

Please note that overhead damage is defined from ground to in excess 6ft height from the ground.

EUROPEAN TRAVEL

There is an additional charge of £100 per week for European Travel to cover European Roadside Assistance.

DAMAGE TO VEHICLE

There is a £1000 excess payable for any damage or loss for any one incident or accident whilst the vehicle is on hire to you or in your care.

THEFT

The hirer of the vehicle is responsible for the security of the vehicle. At all times you must ensure if the vehicle is left unattended at any time that it is securely locked, immobilised, and parked in a safe, well lit location. Theft from rental vehicles and theft of rental vehicles is a very high risk therefore you must take every precaution to protect yourself from possible loss or theft of the rental vehicle. Do not leave the vehicle in a vulnerable location or unlocked at any time, always remember total liability is with the hirer if you do not adhere to the above.

BREAKDOWN

In the unlikely event of a breakdown an emergency service is at the disposal of the Hirer. The Hirer is authorised to spend up to £50 on repairs, which will be repaid on the submission of a valid VAT receipt. Prior Company approval must be obtained in respect of repairs/replacements in excess of £50. The Company is not under any circumstances responsible for damage in connection with or consequent upon any accident or breakdown. Since calling out breakdown services are very expensive please be aware that you will be charged in the circumstances where the incident is the result of your negligence i.e. running out of fuel, wrong fuel, locking the keys inside vehicle, losing keys. Please make sure you use correct fuel to prevent these costs to you. Average breakdown costs for a Motor home are £400.

RESERVATION DETAILS

Telephone reservations can be made but only held for a period of five days by which time the company should have received written confirmation and deposit. A booking deposit of £200 per week is payable at the time of making a reservation. This is not refundable and shall be deducted from the hire charge. In all cases confirmation of booking will be posted to you with an invoice in respect of the balance of the hire charge and the insurance excess deposit. This invoice must be paid at least 6 weeks prior to commencement of hire.

COLLECTION AND RETURN

Vehicle hire is from Friday to Friday (unless otherwise agreed) and vehicles are available for collection between 4.00 and 6.00p.m. And must be returned between 8.30 and 10.00a.m. unless otherwise arranged in writing. Failing to comply with these times will result in the Hirer being surcharged at the rate of £50 per hour or any part thereof. (First 3 hours) and balance of deposit thereafter together with any additional costs incurred by the company. No refund is given for an early return of the vehicle. The Hirer acknowledges delivery of the vehicle and the contents free from any defect or damage and complete other than as specified by the company at the date of commencement of hire and is therefore advised to check the vehicle thoroughly before leaving the company's premises. Upon return the company's representative will check the vehicle for damage, cleanliness, etc., including the condition of the tyres and windscreen which is not included in the company's insurance cover, any such damage is the Hirer's responsibility.

CANCELLATIONS

Cancellations must be in writing and are charged as follows: More than 6 weeks prior to commencement of hire - Loss of deposit. Up to 6 weeks prior to commencement of hire loss of deposit and 50% of the hire cost. The Company reserves the right to cancel the hire if at the commencement of the hire the driver's licence(s) are invalid or do not meet our terms and conditions for hire. In these circumstances the total hire charge will be forfeited. Hirers are strongly advised to insure against unavoidable cancellation, which is available through the company.

FUEL

A full tank of fuel is supplied with the vehicle at the commencement of hire and the Hirer is expected to return the vehicle with a full tank of fuel. Any fuel shortage will be charged to the Hirer at the rate displayed at the company's premises. The Hirer will be liable if the incorrect fuel type is used. The Hirer is responsible for the regular checking of oil and water levels and the use of the correct type of fluids. Gas cylinders are provided at the time of hire; at least one will be full of gas. The cost of any refills thereafter shall be the responsibility of the Hirer who shall ensure that 2 bottles of the same size as taken out are returned with the vehicle.

AVAILABILITY

Whilst every effort is made to ensure that the vehicle reserved is available, if due to circumstances beyond our control the reserved vehicle is not available we reserve the right to offer a suitable alternative. If this is not available or acceptable the liability of the Company will be limited to the refund of any monies paid by the Hirer.

LIABILITIES

The Hirer shall be responsible for all overhead damage resulting from any incident. Overhead damage is defined from ground to in excess 6'0" from the ground. Damage to windscreen, tyres, punctures and all costs and expenses included as a result of offences against the Road Traffic Acts and/or regulations there under and indemnifies Caledonian Motor Homes from any liability. The Hirer shall ensure that the driver and all passengers required by law to do so shall at all time when the vehicle is being driven wear the seat belts provided.

ANIMALS

No animals, other than guide dogs, are allowed in the vehicle. Exceptions may be possible and should be discussed at the time of booking. Subject to vehicle availability, an increase in the excess deposit to £750 will also apply.

HIRE RATES

Caledonian Motorhomes reserves the right to vary rates and conditions at any time. Terms and Conditions last updated January 2008.